My Halo Mist™ Returns & Refunds Policy

At My Halo Mist™, we take pride in creating high-quality luxury hair fragrances. Due to the personal nature of our products and for hygiene and safety reasons, we do not accept returns or offer refunds on opened, used, or tested products.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at hello@halomistco.com with:

• Your order number
• A description of the issue
• Photos of the damaged or incorrect item

Once reviewed, we will gladly provide a replacement or refund at our discretion.

Non-Returnable Items

We cannot accept returns or issue refunds for:

• Opened or used products
• Products purchased and disliked due to personal fragrance preference
• Products damaged due to misuse or improper storage
• Orders reported outside the required notification period

Questions

If you have any questions regarding your order, please contact us at hello@halomistco.com. We are committed to providing excellent customer service and will do our best to assist you.